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Privacy Policy

Introduction

All Out Safaris (referred to as “we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use and protect your personal information when you visit our website, engage in services provided by All Out Safaris or communicate with us. By using our services or accessing our website, you consent to the practices outlined in this policy.

1. Information we collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number and postal address.

  • Identification Details: ID or passport number, nationality or other identifiers, required for bookings and regulatory compliance.

  • Booking and Payment Details: Details related to your tour bookings, payment information and transaction history.

  • Preferences: Information regarding your tour preferences, dietary restrictions and special requests.

  • Website Usage Information: IP address, browser type, pages viewed and browsing history collected through cookies and similar technologies.

2. How we use your information

Your information is used to:

  • Process bookings and manage reservations.

  • Communicate with you regarding your tour and respond to enquiries.

  • Customise services to suit your preferences.

  • Improve our website and customer service.

  • Comply with regulatory requirements and protect against fraud.

We will only retain your personal data as long as necessary for the purposes outlined above or as required by law.

3. Sharing of information

We may share your information in limited scenarios:

  • With Third-Party Service Providers: Trusted partners who help manage reservations, payments or transport services.

  • With Legal Authorities: When required by law, to comply with legal processes or to protect our rights and safety.

We ensure that our partners and service providers adhere to strict confidentiality and data protection obligations.

4. Your rights

Under South African law, you have the right to:

  • Access: Request access to your personal data.

  • Rectification: Correct inaccurate information.

  • Erasure: Request the deletion of your personal data where applicable.

  • Restriction: Restrict the processing of your information in certain circumstances.

  • Objection: Object to direct marketing.

For any request concerning your rights, please contact us using the information below.

5. Security of your information

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration and misuse. However, no method of electronic transmission is entirely secure and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to enhance user experience, analyse traffic and personalise content. You may modify your browser settings to decline cookies; however, this may affect website functionality.

7. Changes to this policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page and we encourage you to review it regularly.

Contact information

If you have questions, requests or concerns regarding this Privacy Policy, please contact us at:

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